Frequently Asked Questions

Frequently Asked Questions (FAQ)

1. How long does shipping take?

For UK orders, delivery typically takes 3–10 business days.
For international orders, please allow 14–31 business days, depending on your location.

We’ll send your tracking information as soon as your order ships, so you can follow your delivery progress at any time through our [Track Your Order] page.

2. Do you offer free shipping?

Yes! All orders include free delivery, no matter the size or location.

3. How can I track my order?

Once your order has been dispatched, you’ll receive an email with your tracking number and link.
You can also visit our Track Your Order page on our website and enter your tracking details to see live updates.

4. What is your returns policy?

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition you received them.
To start a return, please contact our support team at support@gadgetgearuk.com with your order number and reason for return.

5. What if my item arrives damaged or faulty?

We’re sorry to hear that! If your product arrives damaged or not working properly, please contact us within 7 days of delivery with photos or a short description of the issue. We’ll arrange a replacement or refund as quickly as possible.

6. Can I change or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 24 hours of placing it. After this time, your order may already be processing and we may not be able to make changes.

7. What payment methods do you accept?

We accept all major payment methods, including Visa, MasterCard, American Express, PayPal, and Apple Pay. All payments are securely processed through our encrypted checkout system.

8. Do you ship internationally?

Yes, we offer worldwide shipping! International delivery times vary between 14–31 business days depending on your location and local postal service.

9. Are your products covered by warranty?

Most of our electronic and gadget products come with a standard 12-month warranty. For any issues within that period, please contact us and we’ll help resolve them quickly.

10. How can I contact Gadget Gear UK?

If you have any questions, our friendly customer service team is here to help!
📧 Email: gadgetgearuk@outlook.com
💬 Or use our Contact Us form on the website for a quick response.